Privacy Policy

Bayou Electric, Inc. ("Bayou Electric," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website.

When you submit a contact form through our website, we may collect:

• Your name
• Email address
• Phone number
• Service address (if provided)
• Any information you choose to include in your message

If you choose to receive text messages by selecting the SMS consent checkbox, we will also use your mobile phone number to communicate with you regarding your request or services.

We use the information you provide to:

• Respond to inquiries
• Schedule estimates and service appointments
• Communicate about your project
• Provide customer service and support
• Improve our website and the services we offer

We do not use your personal information for automated decision making or profiling.

If you opt in to receive text messages from Bayou Electric, Inc., you agree to receive SMS messages related to:

• Estimates
• Appointments
• Invoice Notifications
• Project updates
• Customer service

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly. Your consent to receive text messages is voluntary and is not a condition of purchasing any goods or services. We do not sell, rent, or share your personal information with third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as messaging providers or customer service vendors, is permitted. Text messaging originator opt in data and consent will not be shared with any third parties. We may disclose information if required by law or when necessary to protect our legal rights.

Our website may use cookies and analytics tools to help us understand how visitors use our website and to improve the user experience. These technologies do not collect sensitive personal information. You can manage cookie preferences through your web browser settings.

We take reasonable administrative, technical, and physical measures to help protect the personal information you submit through our website. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your state of residence, you may have rights regarding the personal information we maintain about you, including the right to request access to or correction of your information. To make a request, please contact us using the information below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Bayou Electric, Inc.

Phone: (409) 742-2968

Email: office@bayouelectricinc.com